COLUMBUS — The Public Utilities Commission of Ohio is warning utility customers of a scam surfacing across the state.
Electric and natural gas utility customers are starting to receive calls from someone claiming to represent the utility. That caller claims the customer owes money to the utility and must pay immediately or face termination of service. The customer is then instructed to purchase a prepaid debit card and then call a toll free number to transfer the money.
PUCO is emphasizing that utilities never ask for prepaid debit cards for payment and will provide time for customers to make payments before service is terminated.
Any customer who believes they may be a victim of payment fraud are encouraged to contact local law enforcement authorities.
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