LIMA — For 37 years, T&D Interiors has worked to sell quality products and provide great customer service, said Troy Selover, T&D Interiors project manager.
When the business opened at Robb Avenue and Elida Road in 1981, it offered mainly laminate flooring and traditional carpeting. The business has grown to include carpet, tile, vinyl, acoustical ceiling and installation. Its inventory includes brands like Armstrong, Shaw, Daltile, American Olean, Mohawk and Quick Step.
One of its most popular options is Shaw’s stain-proof waterproof carpet, said Selover. Unlike traditional carpet, it has a barrier that stops liquids from soaking into the pad.
“It’s one of the most popular carpets for the past couple of years, and it has become prevalent because the cost is down,” said Selover.
Other carpet trends include gray carpet, patterned carpet and plush carpet that is flecked with color.
Tiles and luxury vinyl are the most popular choices now.
“With technology, the patterns have gotten a lot better so the patterns have a real slate/marble look and they made wood-looking porcelain tile,” said Selover. “Also, unlike laminate, vinyl does not swell because there is no adhesive which makes it completely waterproof.”
The company’s goal is to connect with the community, said Selover.
“We would not install anything in your house that we would not install in our house,” said Selover. “We get very little callbacks, but they are a priority that we take care of because we stand behind our products. You’re always going to have callbacks, but it’s how you handle them which is what sets you apart.
“We trust you, and we want it to be a good experience,” said Selover. “When we see people out in the community, we want to smile and be happy that we know them and do business together. This town is too small to hold grudges and have unhappy people.”
Reach Camri Nelson at 567-242-0456 or on Twitter @CamriNews