LIMA — Jeremy S&S Tree Service and Stump Removal has focused for 43 years on offering good customer service and treating its staff well.
Owner Clark Sturgeon started the company when he was 17 years old and making $4 an hour at another tree service.
“I wasn’t making nothing but $160 a week and thought I could make more money than that,” said Sturgeon. “So I just stepped out on my own, bought a pick up truck, picked up a couple of chainsaws and started my own business.”
The company, at 1810 N. Elizabeth St., has 12 employees and offers tree trimming and stump removal for residential and commercial properties. It services cities throughout the region, in an area including Lima, Fort Wayne, Wapakoneta, Urbana, Forest, Dunkirk, Indian Lake and Celina.
The company has worked with companies like U.S. Plastic Corp., Quick as a Wink Printing Co., the City of Lima, Fort Wayne Housing Authority and Rigali’s.
Jeremy S&S Tree has earned an A plus rating with the Better Business Bureau.
“Everyone knows what to do, and we get it done,” said Sturgeon. “No one can do the work that we can do because we have so many fellas and so much equipment. They might beat us on price but the workmanship, they can’t beat us with. … We are busy all the time because of the word of mouth.”
If anything is damaged during the job, they make sure to replace the items and satisfy their customer’s needs.
“We take care of our people,” said Sturgeon. “If we damage anything or make a mistake we want to make it right with them. Other companies just go in and get their money and go. We are not like that.”
Sturgeon describes his employees like his family, many of whom have worked for his company between five and 35 years.
“He gives men chances,” said Rebecca Hasting, company spokeswoman. “It doesn’t matter if you’re a good person, you’ll get hired — regardless of your mistakes in the past. We are a family. He’s a great boss. A lot of these kids haven’t had dads, and he is like a father to them. I think love is what keeps the business going.”
Reach Camri Nelson at 567-242-0456 or on Twitter @CamriNews