LIMA — For the past 10 years 4D Imaging president and CEO Jeff Donley has helped companies grow their businesses through his innovative promotional products, said Donley.
Since 2008 the printing and promotional advertising company on 925 N. Jameson Ave. has worked with churches and businesses in the Lima area.
4D Imaging offers printing services such as posters, multi-part forms, booklets and business cards. It also offers promotional items and apparel such as magnets, hoodies, polo shirts, T-shirts, caps and more.
Donley works with suppliers across the country to purchase the items that he needs and then designs them in his in-house studio. He uses a technique called screen printing which uses mesh to transfer ink onto apparel.
Businesses who are looking to purchase products should contact Donley two weeks in advance to ensure the products are ready in enough time.
Once the order has been placed Donley sends his customers digital proofs which consists of a tw0-dimensional image of the desired product.
“It’s as real as you can get it,” said Donley. “Before the digital proofs there were a lot of discrepancies, but now people are able to see the product before the final stage. It’s been very helpful.”
Donley’s business has gone global over last 10 years and he said he is constantly busy with new orders.
“Customers call and text all day from 5 a.m. to midnight,” said Donley.
Businesses who are looking to purchase products should request two weeks in advance.
Customer service is what he said sets his business apart from other printing and promotional companies in the Lima area.
“Everyone can do what we do,” said Donley. “However I don’t think every business has great customers. I think customer service is lacking in most fields and it’s not much of a thing anymore.”
Because of this quality work and customer service Donley said he does not have to put much effort into promoting his work.
“I don’t really advertise,” said Donley. “I get most of my customers now through referrals. When you do things the right way you get customers through word of mouth.”
Donley said that he will continue to help businesses in the Lima area prosper.
“My goal is to help people become more successful and grow their company by branding themselves.”
Reach Camri Nelson at 567-242-0456 or on Twitter @CamriNews