LIMA — The first item visitors to the McDonald’s located at 1965 N. West St. will notice is how much bigger the restaurant appears. The newly revamped McDonald’s is the third McDonald’s in the Lima area to receive the new renovations. A ribbon cutting was held Friday morning for the grand re-opening.
While the store was getting it’s interior made over, the drive thru side was open for business.
The interior features craft design much like the other two Lima restaurants have used.
“The restaurant seats 128. The layout is just different,” said Scott Shaw, director of operations for Jerry Lewis McDonald’s. “We gutted the interior and remodeled the restrooms.”
Kids and their parents will be delighted to learn that the playground was re-done with new equipment.
The newly designed interior features a large room available to businesses for meetings. It can be split into two smaller rooms via a garage door-type feature.
“The blinds drop down, and they can connect to a large screen to hold their meetings,” said Shaw.
As with the other renovated restaurants, kiosks are available inside the restaurant for visitors to place orders. Shaw feels customers are familiar with the kiosks, as the Elida Road and Market Street locations have them. There are employees available to assist.
“We are not taking jobs away from people, I can promise you that. We are going to have people behind the counter and out front,” said Shaw.
A feature that is fairly new to some is the McDonald’s app. This allows the customer to place their order, and gives three options for picking it up. They can pull into a curbside parking spot, communicate the spot they are parked in and their items will be brought out; they can come inside and pick up their order; or go through the drive thru.
The app features daily specials.
“People want deals,” said Shaw.
Shaw sees this feature being used more, as service is faster for those using the app.
The Kenton McDonald’s is currently going through the remodeling phase. The Shawnee Road location will be started in approximately five weeks, followed by Ottawa, Van Wert and Ada locations.
“This is something we did as franchise owners. There are 14,500 McDonald’s across the United States and in a three-year period we made a commitment to re-do the restaurants. At the end of next year, our goal will be achieved,” said Jerry Lewis, owner.
Reach Merri Hanjora at 567-242-0511.