Flexibility important for Wingate in downtown Lima


4-6 p.m.

By Danae King - dking@civitasmedia.com



Katrina Goodwin, a guest services representative at Wingate by Wyndam in downtown Lima, works during a recent afternoon.

Katrina Goodwin, a guest services representative at Wingate by Wyndam in downtown Lima, works during a recent afternoon.


Danae King | The Lima News

LIMA — The Wingate by Wyndham in downtown Lima was built for business, and its staff always does what it can to cater to its guests’ schedules.

“We work within the shifts of people who stay here,” said Annette Swisher, general manager at the hotel. “We do it as a service to get people to want to come down and stay here.”

That means that sometimes hotel employees need to shift their schedules around to accommodate visitors’ schedules.

So, while most employees work from 10 a.m. to 3 p.m., and that’s when the most activity happens at the hotel, there are about six to seven employees at other times too.

During the afternoons, a second shift housekeeper comes in.

Amber Pierce, who’s worked at the Wingate for nine months, was there on a recent afternoon. When she first comes in, she checks to see if there’s any laundry to be done, checks and services the rooms without “do not disturb” signs on them and sweeps and mops the common areas.

The hotel lobby is quiet in the afternoon, but there’s still a steady stream of phone calls, with some check ins and check outs.

Katrina Goodwin, a guest services representative at Wingate by Wyndam in downtown Lima, works during a recent afternoon.
https://www.limaohio.com/wp-content/uploads/sites/54/2016/02/web1_Wingate2.jpgKatrina Goodwin, a guest services representative at Wingate by Wyndam in downtown Lima, works during a recent afternoon. Danae King | The Lima News
4-6 p.m.

By Danae King

dking@civitasmedia.com

Reach Danae King at 567-242-0511 or on Twitter @DanaeKing.

Reach Danae King at 567-242-0511 or on Twitter @DanaeKing.

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