Last updated: August 24. 2013 7:22PM - 59 Views

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Hank Rolfe appreciates people who can get things done.What drives him batty is getting the runaround, be it poor customer service at a store or a company's computerized telephone answering system.That's why an overgrown bush brought Rolfe and his neighbors, Becky Kundert and Rita Casey, into The Lima News last week. The bush was hanging into the mall entrance at the corner of North Cable Road and Edgewood Avenue.“Somebody was going to get run over, possibly killed,” Rolfe said, with Kundert and Casey quickly agreeing.Rolfe made a few calls seeking a solution, only to find people didn't have time for him because they were too busy ignoring other people's complaints. That's when, on a whim, the trio called the Allen County Engineer's Office.“Laura Clark answered the phone and she said, ‘Oh, my. My boss Dan Hanjora will want to know about this,” Kundert said.The call came in late in the afternoon, but the Allen County road maintenance superintendent found time to check it out before going home from work. By noon the next day, Hanjora had the bush removed. “We think he deserves one of your roses,” Casey said.Rolfe added, “It was so refreshing to get that kind of service. They were so helpful. People need to hear stories like this. Maybe it will inspire more folks to do the same.”That's when I asked them if they thought the woman who greeted them in the newsroom was courteous. “Very much so,” Kundert said.I then pointed out that she was Merri Hanjora, Dan's wife.“That doesn't surprise me a bit,” Rolfe said. “Not one bit. Nice people are usually surrounded by nice people.”ROSES AND THORNS: The hot weather has stirred up the garden.Rose: Longtime track and cross-country official Sam Gomer, of Ottawa, has been selected to officiate the USA Track and Field Olympic Trials later this month in Eugene, Ore.Rose: After 38 years and 18,308 hours of volunteering, Bonnie Blane cannot really say why she's put in so much time volunteering at St. Rita's Medical Center. “I guess it keeps me busy,” the 89-yeaer-old woman said.Rose: “I have quite a few people comment to me on the walk. A lot of waves, sometimes with the whole hand, sometimes, well, not all five fingers are up,” said Lima Mayor David Berger, discussing his 25-minute walk to and from work each day.Rose: To JoAnn DeHaven, of Lima, whose idea is published today in the “Pluggers” comic.Thorn: Using their “beer muscles” and awash with “Internet courage,” a group of online experts have begun taking potshots at Meghan Vogel, the West Liberty runner who helped carry Arlington sophomore Arden McMath to the finish line after McMath fell. The Internet slackers are criticizing Vogel for “a lack of competitiveness,” overlooking the fact Vogel won a state title that day in the 1,600 meter run.Thorn: What a bunch of party animals. It was a bash that no one wanted to leave on June 3 at Springbrook Gardens in Bath Township. Of course, the fact that people were flashing and shooting guns in the parking lot until all hours of the night probably had something to do with people staying inside.Thorn: A crime wave swept across the tiny Putnam County village of Vaughnsville earlier this month with four homes being burglarized in two days.PARTING SHOT: “Sixty-three percent of all statistics are made up ... including this one.” — Dilbert

Jim Krumel is the editor of The Lima News. To suggest a rose or thorn, contact him at jkrumel@limanews.com or The Lima News, 3515 Elida Road, Lima, Ohio 45807.

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