COLUMBUS — Two area nursing homes scored in the top 25 in the state in the 2012 Nursing Home Family Satisfaction Survey, compiled by the Ohio Department of Aging.
Sarah Jane Living Center, in Delphos, scored a 94.82, and Putnam Acres Care Center, in Ottawa, scored a 93.84 out of 100.
In Allen County, two nursing homes, Lima Convalescent Home and Richland Manor Nursing Home, scored above 90 percent.
The survey, which was revised this year to increase participation and deliver better data, measures how satisfied family members of Ohioans who live in nursing homes are with the care and services their loved ones receive. It is a tool for individuals to help select a nursing home that best meets their needs. The statewide average satisfaction score for facilities was 85.6 (out of a possible 100); 25 facilities scored 93.76 or better.
The satisfaction ratings are available on the Ohio Long-term Care Consumer Guide online at ltcohio.org. The consumer guide includes other information about nursing homes and residential care facilities, including inspection results, a list of available services, staffing levels, results of resident surveys and more.
“Selecting a nursing home that can provide the right care in the right ways for ourselves or a loved one is one of the most important choices we may have to make in our adult lives. This survey and Ohio’s Long-term Care Consumer Guide are important tools for families who expect, and deserve, excellence,” said Bonnie Kantor-Burman, director of the Ohio Department of Aging.
The family satisfaction survey was conducted between May and December 2012 by the Scripps Gerontology Center of Miami University in Oxford, on behalf of the Ohio Department of Aging and under the direction of the Office of the State Long-term Care Ombudsman. More than 27,000 family members and 948 homes participated.
Of the 721 participating homes with statistically significant results, 387 scored above the state average, and 229 scored 88 or better, which earns them an additional “quality point” in a reimbursement formula used by Medicaid to reward quality in nursing homes. Survey costs are supported by a fee charged to nursing homes by the state.
